I put Tiger on order from amazon.com on April 17. They had a pretty good deal at $94.99 (suggested retail is $129) and promised to ship on April 28.
At work on Friday, somebody mentioned that microcenter had Tiger boxes on the shelves for $79.99. I was tempted to cancel my amazon order but figured it had already shipped—it was the day after the promised ship date.
Logging on I found that it had not shipped but was Shipping
Soon
:
We are preparing these items for shipment and this portion of your order cannot be canceled or changed.
So not only had it not shipped the day after promised but I’m now unable to cancel the order. It looked like the earliest I could expect Tiger would be today (May 2nd). I was mildly pissed off but shrugged it off as I was going to be away from the computer all weekend.
This morning I jump on to see what I missed over the weekend. Reviews, tips, tricks, hints, guides, and everything else Tiger dominated my aggregator. This jogs my memory and so I go to amazon to check the status of my order. Imagine my chagrin when the following advert popped up on the same page telling me that my order had still not shipped.
I’m no longer an amazon.com customer.
Comments
I had almost the same thing happen to me. I pre-ordered a game on March 6th and ordered a flute book at the same time. I thought they would send the book right away, but no. It would be shipped on June 2 when the game came out. Ok, I thought. On June 2, it was “shipping soon” – on June 6. I thought, well…ok… a few more days won’t hurt. On the 4th, I thought I would check it out and they had changed the shipping date to the 8th. I sent them an e-mail and told them that would be the last order they would get from me.
2 hours later, I got an e-mail saying they had shipped. Yeah…shipped. It would be in the mailbox on the 13th.
They have lost another customer.
— JLO on Friday, June 05, 2009 at 08:14 AM #